Store Policy

 Store Policy

Welcome to KionJaguar.store. To ensure a smooth and satisfying shopping experience, please review our store policies outlined below.

 Shipping Policy

 Processing Time

  • Orders are processed within 2-3 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

 Shipping Methods & Delivery Times

  •  Standard Shipping: 5-7 business days
  •  Expedited Shipping: 2-3 business days
  •  International Shipping: 10-15 business days

 Shipping Costs


  •  Standard shipping is free on orders over $50 within the continental United States.
  •  Shipping costs for expedited and international shipping will be calculated at checkout.

 Return and Exchange Policy

 Returns

  •  We accept returns within 30 days of purchase.
  •  Items must be unused, in their original packaging, and with all tags attached.
  •  To initiate a return, please contact our customer service team at kionjaguar15@gmail.com.

 Exchanges

  •  Exchanges are accepted within 30 days of purchase.
  •  Items must be in original condition and packaging.
  •  To initiate an exchange, please contact our customer service team at kionjaguar15@gmail.com.

 Refunds

  •  Refunds will be processed within 7-10 business days after we receive your returned item.
  •  Original shipping costs are non-refundable.
  •  Refunds will be issued to the original method of payment.

 Payment Policy

 Accepted Payment Methods

  •  We accept Visa, MasterCard, American Express, Discover, and PayPal.

 Payment Security

  •  All transactions are processed through a secure payment gateway, ensuring your information is safe and protected.

 Privacy Policy

 Information Collection

  •  We collect personal information such as name, email address, shipping address, and payment details to process your order.

 

 Information Use

  •  Your information is used solely for order processing, shipping, and improving your shopping experience.
  •  We do not share your information with third parties except as necessary to fulfill your order.

 Terms and Conditions

 Product Availability

  •  Product availability is subject to change without notice.
  •  We strive to keep our inventory updated, but in the event an item is out of stock, we will notify you as soon as possible.

 Pricing

  •  All prices are listed in USD and are subject to change without notice.
  •  We are not responsible for pricing errors. In the event of a pricing error, we will notify you and give you the option to proceed with the order at the correct price or cancel your order.

 

Contact Us


  • For any questions or concerns regarding our policies, please contact us at: Email: kionjaguar15@gmail.com

Thank you for shopping with Kion Jaguar!